CANCELLATION OF FACE to FACE Red Whale Courses
Many of us are concerned about the risks of COVID-19 transmission, how best we can ‘flatten the curve’ and protect ourselves , our families and patients. At Red Whale we have been thinking hard about how this should impact on our face to face courses.
Our top priority - as always - remains our delegates, team and patients safety, so after careful consideration, we have come to the tough decision to
cancel our face to face courses between March and June and provide our delegates with the online version of the course instead.
We haven’t taken the decision lightly. We considered all options but there are particular concerns with bringing large groups of health care professionals together at this stage in terms of transmission and the impact on NHS service provision.
Given that the course of the virus is likely to be prolonged and at present the annual appraisal cycle continues, delivering the product online allows responsible social distancing.
As you will be aware, this is a very difficult time for small businesses. We are doing everything we can at this time to offer the best customer service we are able to under these exceptional circumstances and we ask for your understanding.
WHAT TO DO if you are booked on a Red Whale course between March and June:
1-Please DO NOT TRAVEL to the venue on the day. If your course is in March, you should have received an email telling you that the course you are booked on has been cancelled. The email was sent on 13 March and might have gone to spam or your "other" folder.
If your course is in May or June, we will be in contact very shortly as soon as we can.
2- When you receive your email please reply to the email you have received or email us at firstname.lastname@example.org to acknowledge that you have received this information so we don’t continue to try and reach you unnecessarily.
WHAT TO EXPECT NEXT
1- Over the next few days you will receive an email with instructions on how to access the online version of the Spring Summer 2020 course and watch it from 9th April onward.
2- We will be in touch with you to let you know the dates of a number of FREE Live ‘Big Ask’ webinar to accompany the Online course.
WHAT WILL YOU GET
• The same 6 hours of practice-changing updates from the same great GP presenters you get on our one-day courses - available to watch from April 9th at your own pace, from your own home, as many times as you wish, for 12 months.
• A copy of the printed handbook sent to the address you entered at the time of placing your order.
• The same 12 months access to GPCPD.com you would expect from attending the course – to help you answer questions in real-time in consultations, access 500+ articles and find lots of further learning activities, reflection and QI/Audit.
• A series of FREE ‘Big Ask’ webinars to accompany the Online Course. This is your chance to ask any burning questions on the updates we covered on the course and hear answers to your colleagues' questions.
We have worked hard, in our award winning studio, to offer you the same interactive learning experience as you would on our face-to-face courses - with focussed learning activities, energisers and microskills to practice and much, much more.
We’re disappointed to have to do this but given the exceptional circumstances we all find ourselves in, we think this is the right thing to do.
Best wishes at this difficult time and stay well,
The Red Whale Team