Delivered by our longstanding partners, EPI, these courses are run in small groups to maximise audience interaction. We look at enhancing our telephone contact with patients.
Telephone consultations are becoming increasingly important in primary care, so this course aims to deliver practical skills which can be put to use immediately. We’re using our telephones more and more for triage, consultation and follow-up; in the daytime as well as out of hours. Let us help you overcome difficulties and leave you with concrete ideas on how to improve contact you have with patients over the phone AND a number of practical organisational suggestions.
As you’d expect, you’ll also get 6 CPD credits for attending the course and a copy of the handbook to take home with you. There’s also 12 months FREE access to www.gpcpd.com. If you’ve not used it before it’s our online Handbook, in-consultation search engine and CPD tracker.